CONTACT & FAQ

How can I get in touch with you?
Email is the best way! Please reach out to us at:
sales@erikampowell.com
for ordering, stock + pricing inquiries as well as memo requests if you are to the trade.
hello@erikampowell.com
for press / collaboration / representation inquiries or just to say hi!

Do you have a storefront where I can come shop in Santa Rosa Beach?

We do not have a storefront as we currently work out of the Urban Grace Interiors office (which operates by appointment only for interior design only). 

What is your return/exchange policy?

We strongly advise that you review a swatch of the fabric you’d like before purchasing. Slight variations in color will occur due to the printing process. All sales are final and non-exchangeable due to the tender-loving-care we put into creating our textiles and pillows. 

Do you offer trade accounts?

Yes! We offer our fabric by the yard, pillows and grasscloths to the trade. You can apply here!

How do I know how much yardage to estimate for my specific project?

We do not offer yardage estimates for various applications of our textiles. Please provide the width (52”) and repeat information of the pattern you are using to your seamstress who will be able to quote accurate yardage amounts for your particular project.

What are the details and care instructions for your fabrics and pillows?

Made of 100% linen, our fabrics are dry clean only and should not be used outdoors.

Can you explain your shipping policies?

We offer Standard and Quick Shipping! Quick Ship items will jump first in line to be fulfilled and will typically ship in 1-2 business days. Standard Shipping will typically ship out in 2-3 business days. 

What can you tell me about fabricating draperies with your fabrics?

Many factors affect the way linen may stretch or shrink over time. Depending on the humidity levels where you live, where your draperies are located in your home, and how high or low you keep the thermostat, you may find that your draperies shrink or stretch. Our recommendation to avoid any shrinkage issues is to have your draperies made with a 6" hem. That way, you can let the hem out or hem them in further if need be! 

What can you tell me about upholstering furniture with your fabrics?

We recommend using our fabric for light use furniture pieces such as headboards, bed-skirts, and benches. If you are using them for other upholstered pieces, we recommend backing our linens prior to fabrication.

 

Have a question? Holler below!